Contact information
Contact Valinoshop
A team of real people reads every message. Choose the channel that best matches your need and we will reply within one business day.
On this page
01How to Reach Us
Email support
support@valinoshop.com
Replies within 24 hours
Client care hours
Mon–Fri: 9:00 – 19:00 EST
Sat–Sun: 10:00 – 17:00 EST
Registered office
Valinoshop LLC
Reach the Right Team
| Topic | Typical response | |
|---|---|---|
| Order status, shipping, deliveries | support@valinoshop.com | Under 24h |
Before You Write
Many common questions are answered on our FAQ page. If you are asking about an order, please include:
- The order number (starts with #VS).
- The email used at checkout.
- A short description of what you need, and any relevant photos.
These details let us resolve your request in a single exchange.
04Company Details
- Legal entity: Valinoshop LLC
Need help with something else?
Our client care team responds within 24 hours, seven days a week.