Contact information
Contact Valinoshop
A real person reads every message. Email us or use the chat on any page, and we will reply within 24 hours.
On this page
01How to Reach Us
support@valinoshop.com
For orders, shipping, returns and anything else. Replies within 24 hours.
Live chat
Use the Chat button on any page of valinoshop.com.
Mailing address
Valinoshop LLC
80 Brickhill Avenue
South Portland, ME 04106, USA
Please do not send returns to this address. Email us first and we will send the right return address or label.
02Before You Write
Many common questions are answered on our FAQ page. If you are writing about an order, please include:
- Your order number (it starts with #VS).
- The email address used at checkout.
- A short description of what you need, and any relevant photos.
These details let us resolve your request in a single reply.
03Company Details
- Legal entity: Valinoshop LLC
- Address: 80 Brickhill Avenue, South Portland, ME 04106, United States
- Email: support@valinoshop.com
Need help with something else?
Email our client care team and we will reply within 24 hours.