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Contact Valinoshop

A real person reads every message. Email us or use the chat on any page, and we will reply within 24 hours.

Updated September 28, 2026 Valinoshop Client Care Reply within 24 hours
01

How to Reach Us

@

Email

support@valinoshop.com
For orders, shipping, returns, privacy requests and anything else. Replies within 24 hours.

…

Live chat

Use the Chat button on any page of valinoshop.com.

✉

Mailing address

Valinoshop LLC
80 Brickhill Avenue
South Portland, ME 04106, USA

Please do not send returns to this address. Email us first and we will send the right return address or label.

02

Before You Write

Many common questions are answered on our FAQ page. If you are writing about an order, please include:

  • Your order number (it starts with #VS).
  • The email address used at checkout.
  • A short description of what you need, and any relevant photos.

These details let us resolve your request in a single reply.

Need help with something else?

Email our client care team and we will reply within 24 hours.

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